Testimonials
Testimonials about Sutton RV
Our first buying experience was amazing. Our salesman Andrew was straight forward and answered all of our questions. Teresa our finance person did a great job getting us the add ons we wanted worked into the payment. And last but certainly not least Cody was the most helpful. He walked us through the inside and outside step by step. He explained what everything was for and the features it had. He gave personal tips that will help us maintain the rv over the years of use. We would highly recommend Sutton rv!!! - Jessi from Roseburg, OR
We had the best experience imaginable. Our sales rep, Leonard was incredible, Cody, our service rep, gave us a great in-service on all of the features on our new trailer, Jordan, our parts connection, was extremely helpful in getting the needed accessories to compliment our new trailer, and Teresa, our Finance person, completed the sales transaction for us and was very helpful in guiding us through the process. We had an excellent experience from start to finish. - Scott from Eugene, OR
The OUTSTANDING service from sales to finance to delivery! The entire staff was extremely knowledgeable, helpful, and fun. Andrew in sales was adamant about finding us the perfect fit, Teresa in finance as well as Karen (I believe a GM) bent over backwards to find financing we could agree on. Cole in service was extremely helpful in showing us the ropes not to mention just putting up with us! Thank you Sutton RV Team!!!! - VALERIE from Eugene, OR
Our over all experience with Sutton RV was great! Or trailer was 7k cheaper than P-town?? We were out of town buyers and Leonard is awesome??he got me quick answers to my questions and was a pleasure to work with. He even came in on his day-off to say hi when we picked up our Wildcat trailer. Chris did our PDI and was amazing! I’ve never seen anyone so thorough on a delivery, even recaulked the entire trailer! I brought my own hitch and he took the time to get it dialed in..I hope he well paid because he’s valuable asset to Sutton. Teresa in the office was quick and efficient as well. You’ll get my repeat business even though your 2-1/2 hrs. away.
WELL DONE ???? - Steve from COLUMBIA CITY, OR
Cody from service walked me through my first ever trailer and taught me everything I needed to know for my first trip the next day. He prepared me well and was very patient. During our trip I did not encounter anything that he hadn't prepared me for during the orientation and I was very grateful. JD had patiently taken random pictures I wanted before I drove into Eugene to purchase my chosen trailer, he helped me chose the trailer and be confident in my selection before taking that trip and I was grateful. Teresa walked me through all of the money side of the transaction and the dealership actually put the trailer first instead of the money and I appreciated that. - Sandy from GRANTS PASS, OR
From beginning to end Leonard DiFranco in sales was knowledgeable, responsive & thorough. We contacted him from out of state yet he still went above & beyond to make our new 5th Wheel purchase seamless & without any pressure. We can’t say enough about the entire team at Sutton RV, from sales, to Teresa in financing, but most of all the RV technician Jerry & his team that spent many hours preparing, explaining, & working through challenges we had with our truck & trailer combination. Everyone there was hospitable & we felt they all cared if we were happy & satisfied. 5 Star company! - Jennifer from Truckee, CA
I purchased a new Northern Lite truck camper. Sutton RV did an excellent job preparing my truck (installing air shocks. tie-downs, and extended trailer hitch). Since I live in Bend, OR, the service dept. staff stayed late to finish preparing my truck so I would not have to stay the night in a hotel. I highly recommend Sutton RV for both sales and service. - Jeffrey
am completely satisfied with my experience with Sutton RV service. They worked with me over the phone at first to try and solve my problems. I needed to make an appointment because I couldn’t resolve the problem. They work with me because I am full time to give me speedy service. They fixed my problems and went the extra mile for me. I will take all of my services to Sutton. - Bill
We have always had excellent service an Sutton RV. We appreciate their friendly service, their absolute attention to understanding exactly what we need repaired. They always make us feel like getting it right is their number one priority. - Sharon
Superior service and sales. Exceptional knowledge and very competitive prices. Our salesman was Terry and we couldn’t be more pleased with our new travel trailer. At George M Sutton, now known as Sutton RV, your gonna love it here. - Nick
The service department at Sutton RV always performs in a professional and prompt manner. I would highly recommend this service department to anyone even if you didn’t purchase your unit from them. I tell fellow RVers the same thing. - Jerry
Kelly in the service department was amazing. He went above and beyond to help us with our new airstream. We look forward to coming back to Sutton for our airstream service. Kelly is knowledgeable and very accommodating. Great customer service. - Lysbeth
My husband and I recently purchased a used trailer from Sutton RV and had the BEST experience! We shopped several lots around the Eugene area, many of which were stocked with damaged units and pushy salesmen. At Sutton RV, we were greeted immediately upon arrival, shown several units, and had knowledge and friendly staff help us from start to finish. - John
From start to finish we had an excellent experience. This is the first camper that we have purchased and we needed a detailed explanation of all of the systems, and that is exactly what we received! Jordan K. in the service department spent three hours with us and was an absolute pleasure to work with. - Brian
The BEST service department in the industry. I strongly recommend using their services if you want your RV repair work done quickly and done right. I live in Washington and will drive the 4 hours to get to them now. They are that good! - Thomas
FABULOUS!! Everyone was very friendly, courteous and helpful. Great family atmosphere. We’re anxious to start using this little beauty, an R-Pod! I would absolutely recommend this dealership to all my friends and family! - Deb